Content Creation and Research Assistant at Leading Program
University of Puerto Rico, Mayagüez Campus
September 2026 – Present
In this role, I managed social media accounts, created educational content about the USDA and its agencies, and captured photographs and videos at organizational events to support outreach and document activities.
My responsibilities also included researching milk industry surpluses in the United States and Puerto Rico and developing a research poster to present the findings.
Additionally, I assisted with events and presentations across the United States. I also participated in educational tours, presenting my research and assisting fellow program participants while sharing information about the USDA and its agricultural programs.
Non Profit Secretary, Estación Central E.D.
Mayagüez, Puerto Rico
Dicember 2025 – Present
As Secretary of the nonprofit organization, I oversee key administrative, operational, and digital initiatives that support the organization’s mission and public engagement. I established and currently manage the organization’s website and social media platforms.
My responsibilities include designing book covers and preparing publications for distribution through Kindle Direct Publishing, ensuring they are successfully published and accessible on Amazon. I also manage legal documentation, maintain organizational records, and support basic accounting functions.
Additionally, I assist with initiatives that help other nonprofit organizations strengthen their operations, establish stability, and achieve long-term sustainability.
Operations Assistant, CRECEN
University of Puerto Rico, Mayagüez Campus
January 2026 – June 2026
As an Operations Assistant, I supported the day-to-day administration and coordination of program operations to ensure compliance, efficiency, and participant success. I trained new hires on operational procedures and maintained organized electronic records and billings.
I managed the Puerto Rico Department of Housing (PRDOH) platforms, including the Participants Information Portal and Grant Compliance Portal and developed Standard Operating Procedures (SOPs).
My responsibilities also included creating individualized professional development plans, providing résumé reviews and career guidance. In addition, I completed 20 certifications required by the Puerto Rico Department of Housing to ensure compliance with the CDBG-DR Grant Workforce Training Program regulations.
I served as a primary point of contact for participants, responding to phone and email inquiries, providing program information, and delivering timely support to promote a positive participant experience and efficient program operations.
Marketing Assistant, CRECEN
University of Puerto Rico, Mayagüez Campus
August 2024 – Dicember 2025
I contributed to the development and execution of digital marketing strategies aligned with the program’s mission of fostering professional growth. I developed and published targeted content across digital platforms, doubling participant enrollment and increasing monthly views from 1,000 to 25,000.
I oversaw website updates on WordPress to maintain accurate, accessible, and timely information for participants. In addition, I coordinated directly with program participants, providing ongoing support and follow-up to strengthen engagement and program effectiveness.
My role also included leading collaborative projects, delegating responsibilities to team members to meet campaign deadlines efficiently. To inform strategic decisions, I prepared monthly analytical reports evaluating social media performance, website traffic, and audience engagement metrics. Furthermore, I represented CRECEN at networking events, promoting its initiatives and cultivating partnerships that expand the program’s reach and impact.
